Freelance Web Hosting

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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It comprises elaborate information about all the operations that you can perform on that particular page. Each popup opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of how-to video clips explaining how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you need, take a gaze at our comprehensive FAQ database, which includes questions asked by actual clients and provides real solutions. We constantly update our FAQ database with new Q&A's in order to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, we have a fantastic team of customer service technicians available 24/7 and eager to assist you with any problem. Each trouble ticket you open will be replied to within 1 hour (the average support ticket response time is about 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 292790

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com